Support

Contact us

Email support

Write to us any time at support@surviveafterthefall.com. Please include the email address you used at checkout so we can find your order.

Response time

We answer every message within 1 business day, Monday to Friday.

What we can help with

  • Download links that did not arrive or do not work (check your spam folder first).
  • Refund requests — every order has a 60-day money back guarantee.
  • Unsubscribing from our emails: click “Unsubscribe” at the bottom of any email, or send us a message with the subject “Unsubscribe”. We remove you within 48 hours.
  • Questions about what is inside the ebooks before you buy.

Company name, address and VAT ID are listed on the Legal Information page. All products on this site are digital ebooks (PDF) — nothing is shipped.